PABX & Intercom System Bangladesh 2024

TRIMATRIK MULTIMEDIA is One of The Leading Telecom System Dealer of Panasonic & IKE PABX & Intercom System. TRIMATRIK MULTIMEDIA Provide the solution of Hybrid PABX Like KX-TES824, KX-TDA100,KX-TDA100D,KX-TDA200, KX-TDA600 & IKE. TRIMATRIK Also Provide the best solution of IP PBX System In Bangladesh. The Products Solution we provide for IP PBX System is one of world’s best Grandstream. For An Organization/Enterprise we provide installation, Configuration & Commissioning Service.

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What is an intercom? It’s a telephone system that allows people in different locations to communicate with each other. Intercoms are used in offices, factories and warehouses to track and manage the whereabouts of individuals. They work by broadcasting audio signals using radio signals. We review home and office phone systems for telecoms customers, and discuss how our system works, what it does, and how it can improve your business.

What is an apartment intercom system?

An apartment intercom system allows entry to a visitor to a building. A visitor can come up to the entry system at the main building entrance, select an entry and call a tenant. This sends a buzzer signal to the resident inside the apartment. The resident can pick up the call using an audio phone call, or a video call using a video intercom mobile app. They can communicate with the visitor, and then release and buzz the door remotely.

What are video intercom systems?

Video intercoms allow you to talk to the visitor through a video call, instead of a traditional audio call. The video call works like a FaceTime or WhatsApp video call, using a video intercom app. Generally these intercoms have the ability to release the door remotely. You can also check out our guide to best video intercoms for apartments.

How does an intercom work?

An intercom system works by sending a notification from one device to another, which can be picked up as an audio or video call. Wired intercoms work by transmitting a data signal from one device to another through local wires. Wireless intercoms work through telephone lines or internet based servers, to initiate a call, notify the other person and start audio or video call between two people.

What is an Apartment Intercom System?

An apartment intercom system (also commonly referred to as a ‘buzzer’) is a standalone, two-way communication device that can be used within an apartment complex or small collection of buildings to grant tenants and visitors property access.

These function outside of the public telephone network and are generally installed at the entryway of a building, consisting of a speaker, microphone, and more commonly, a camera to allow for video.

This audio and video are captured and transmitted to each building’s different tenants, used by visitors of apartment-dwellers to announce they’ve arrived and request entry to the complex or building.

Residents can then see and hear who they’re talking to, verifying potential visitors’ identity and safety before welcoming them into their spaces. And it isn’t even an inconvenience.

Thanks to today’s technology, residents can manage doors from anywhere, and managers have the ability to review access on their end.

Property managers can add or revoke permissions at a moment’s notice. It’s good for them, tenants, and visitors alike and installing an apartment intercom system or replacing an old existing system is often a no-brainer.

You may find that the current system in place is no longer functioning properly, or you might be looking to replace an existing system that was installed by previous management teams.

Either way, before you install or replace an intercom system it’s important to do some research so you can find the best apartment security system for your building.

System Benefits

Now that you know a little bit more about the basics of apartment intercom systems, you’re probably wondering about their benefits.

Practically every apartment building or multi-tenant housing could benefit from installing this kind of technology.

It adds a level of safety and security that you just don’t otherwise get with doorbells or personal solutions since those are apartment-specific rather than covering the whole building or complex.

Using intercoms protects the entirety of the property and gives those who live there some peace of mind knowing they have near-complete control of who goes in or out.

On top of this, there are also some other great perks of having an intercom in place.

Advantages of using a PABX system

There are several advantages to using a PABX system for your business:

• Cost-effective: PABX systems allow you to use multiple extensions with a single phone line, reducing the need for multiple costly landlines.
• Improved call management: Features like auto attendants can greet callers and direct them to the appropriate person or department, improving efficiency and professionalism.
• Enhanced internal communication: PABX systems allow for easy internal communication between employees through features like intercoms and call transfers.
• Scalability: PABX systems can be scaled up or down as your business grows, allowing you to add or remove extensions as needed.
• Integration with other systems: Many PABX systems can integrate with other business applications like CRM software, streamlining workflows.
• Advanced features: PABX systems can offer a variety of advanced features such as voicemail, call conferencing, and call recording.

Overall, PABX systems can be a valuable asset for businesses of all sizes, improving communication efficiency, professionalism, and overall productivity.

Different types of PABX systems

There are five main types of PBX systems, each with its own advantages and disadvantages:

1. Traditional PBX (Private Branch Exchange):These are the granddaddies of PBX systems, using analog signals and traditional copper wiring to connect phones.They are reliable and well-understood, but can be expensive to maintain and lack the features of newer systems.
2. Digital PBX:

• An upgrade from traditional PBX systems, digital PBXs use digital signals to transmit voice data.
• This allows for better call quality and more features, such as voicemail and call conferencing.3. On-premise IP PBX (Internet Protocol Private Branch Exchange):
• These systems use your existing internet connection to make and receive calls, eliminating the need for traditional phone lines.
• They offer a wider range of features than traditional or digital PBXs, and can be more scalable and cost-effective.

4.Cloud-based PBX (Hosted PBX):

• These systems are hosted by a service provider, so you don't need any on-site hardware.
• This makes them a good option for businesses that want a flexible and scalable solution without the upfront cost of on-premise equipment.

Hybrid PBX:

• As the name suggests, hybrid PBXs combine the features of on-premise and cloud-based systems.
• This allows businesses to keep some of their PBX functionality on-site, while also taking advantage of the scalability and cost-effectiveness of cloud-based features.

Common features of PABX systems

PABX systems offer a range of features that enhance communication processes within an organization. Here are some common features of PABX systems:

• Call routing: PABX systems allow calls to be routed to the appropriate department or employee based on predefined rules. This ensures that callers are connected to the right person quickly and efficiently.
• Call forwarding: PABX systems enable calls to be forwarded to another phone number or extension. This feature is useful for employees who are out of the office or unavailable, ensuring that important calls are not missed.
• Voicemail: PABX systems offer voicemail functionality, allowing callers to leave a message when the intended recipient is unavailable. Voicemail messages can be accessed remotely, ensuring that important messages are not missed.
• Conference calling: PABX systems enable multiple participants to join a conference call. This feature is ideal for meetings involving remote employees or clients, eliminating the need for physical meetings.
• Auto-attendant: PABX systems offer an automated attendant feature that greets callers with a professional message and provides options for call routing. This enhances the overall customer experience and creates a professional image for the business.
• Call recording: Some PABX systems offer call recording functionality, allowing businesses to record and store important calls for training, compliance, or quality assurance purposes.

These are just a few examples of the features offered by PABX systems. The specific features may vary depending on the type and model of the PABX system.

Key Features of PABX Systems

A PABX allows organizations to use more phone units than their physical phone lines. Companies just need to assign extension numbers to each telephone unit. Moreover, PABX users can have internal calls for free.

The following basic functions and advanced features are available in most PABX systems:

Auto Attendant (Digital Receptionist): Automatically connects callers to the target extension number using a menu.

Call Forwarding: Lets admins route incoming calls based on specific criteria.

Call Transfer: Enables a user to hand off a live call to another user or extension.

Voicemail: Provide callers with the option to leave a voicemail message to ensure you can follow up.

IVR: Works like an upgraded auto attendant for account inquiries, product information requests, and other purposes.

Automatic Ring Back: Enables users to pre-dial a busy line and receive a ring back when it’s available, supporting remote/mobile workers.

Direct Dial Numbers: Allows callers to bypass IVRs to connect to intended numbers directly.

Conference Call: Allows speaking with more than one party at the same time.

Call Parking: Allows users to put an ongoing call on hold on one device and continue on another.

Call Recording: Used for documentation, monitoring, training, or other purposes by integrating with other applications.

Do Not Disturb (DND): Blocks incoming calls to a specific extension.

Ring Groups: Instructs phones to ring in sequence or simultaneously for reliability.

How to Select the Appropriate PABX System

Selecting the appropriate solution is crucial when considering the use of a PABX. How? When selecting a PABX system, keep these six things in mind.

Think about what your company requires. Consider the number of staff members, the number of phone lines needed, and services like voicemail and call routing. A scalable system is required for an expanding firm.

Examine your alternatives for deployment and hardware. For versatility, PABX systems can be software-based, hardware-based, or cloud-based.

Make sure it can grow in the future. The system ought to make it simple to add new lines, extensions, and sophisticated features. Greater scalability is provided via a cloud-based PABX.

Verify redundancy and dependability. To prevent any downtime, the system has to have two power supplies and failover systems.

Installation and setup of a PABX system

Installing and setting up a PABX system requires careful planning and coordination. Here are some steps involved in the installation and setup process:

• Assess requirements: Determine the specific communication needs of your business. Consider the number of extensions required, the number of external phone lines, and any additional features needed.
• Select a PABX vendor: Research and select a reputable PABX vendor that can provide the system and support services. Consider factors such as reliability, customer support, and pricing.
• Design the system: Work with the PABX vendor to design the system based on your requirements. This includes determining the number of extensions, configuring call routing rules, and setting up any additional features.
• Prepare the infrastructure: Ensure that the necessary infrastructure is in place for the PABX system. This includes the installation of phone lines, network connections, and any required hardware.
• Install and configure the system: Install the PABX hardware and software according to the vendor's instructions. Configure the system settings, including extension numbers, call routing rules, and features.
• Test the system: Conduct thorough testing to ensure that the PABX system is functioning correctly. Make test calls, check call routing, and test all the features to ensure proper functionality.
• Employee training: Provide training to employees on how to use the PABX system effectively. This includes instruction on making and receiving calls, using features such as call forwarding and voicemail, and accessing call recordings.

Conclusion

In today's business landscape, effective communication is essential for success. PABX systems provide a comprehensive solution to streamline communication processes, improve connectivity, and enhance productivity in the workplace. Whether you are a small business or a large corporation, incorporating a PABX system into your operations can revolutionize the way you communicate within your organization and with your clients.